FAQ
Frequently Asked Questions
Q1: How long does shipping take?
Orders are processed within 1–3 business days.
Delivery typically takes 5–10 business days depending on location.
Q2: Do you provide tracking?
Yes. All orders include tracking information once shipped.
Q3: Can I return my order?
Yes. We offer a 30-day return policy for unused items in original packaging.
Q4: Where do you ship from?
We work with international fulfillment partners to ship products from multiple locations depending on availability.
Q5: What if my product arrives damaged?
Please contact us within 7 days with photos. We will offer a replacement or refund if applicable.
Q6: Do you offer customer support?
Yes. We respond to all inquiries within 24–48 hours.