Terms of Service

Last updated: June 2, 2026

1. Overview

This website is operated by Comfarnot (“we”, “us”, “our”). By accessing or using our website, you agree to be bound by the following Terms of Service, including all policies referenced herein.

If you do not agree with these terms, you should not use this website or our services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or
  • You have obtained consent from a parent or legal guardian if you are a minor.

You may not use our products for any unlawful or unauthorized purpose.

3. Online Store Terms

You agree not to:

  • Use our products for illegal activities
  • Violate any applicable laws or regulations
  • Transmit viruses, malware, or harmful code
  • Attempt unauthorized access to our systems

Violation of these terms may result in termination of service.

4. Products and Availability

All products are sold exclusively online and may be available in limited quantities.

We reserve the right to:

  • Modify or discontinue any product at any time without notice
  • Limit sales of products to any person, region, or jurisdiction
  • Update product descriptions, pricing, or availability

We strive to ensure all product information is accurate; however, minor variations in color, size, or appearance may occur due to lighting or display differences.

5. Pricing and Billing

All prices are listed in the applicable currency displayed on the website.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Correct pricing errors or inaccuracies
  • Limit or cancel quantities purchased per order

You agree to provide accurate billing and account information for all purchases.

6. Shipping Policy (Summary)

Orders are processed within 1–3 business days after payment confirmation.

Estimated delivery times:

  • Standard shipping: 5–10 business days (varies by destination)

Tracking information will be provided where available.

Shipping costs (if applicable) will be displayed at checkout.

7. Returns and Refunds

We offer a 30-day return policy for eligible items.

To be eligible for a return:

  • Items must be unused and in original packaging
  • Proof of purchase is required

Refunds will be processed within 5–10 business days after approval.

Certain items may not be eligible for return due to hygiene, safety, or clearance reasons (if applicable, clearly stated on product page).

8. Order Cancellation

We reserve the right to cancel orders if:

  • Payment is not successfully processed
  • Product is out of stock
  • Fraudulent or suspicious activity is detected

Customers may request cancellation before the order is shipped.

9. Third-Party Services

We may provide access to third-party tools or services.

We are not responsible for:

  • Third-party websites
  • Third-party service performance
  • External policies or content

Use of third-party services is at your own risk.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

We take reasonable steps to protect customer data in accordance with applicable data protection regulations.

11. Accuracy of Information

We strive to ensure that all information on this website is accurate and up to date.

However, we are not responsible for:

  • Typographical errors
  • Pricing inaccuracies
  • Product description errors

We reserve the right to correct any errors at any time.

12. Prohibited Uses

You are prohibited from using this site or its content for:

  • Illegal activities
  • Fraud or deceptive practices
  • Spamming or phishing
  • Uploading malicious code
  • Violating intellectual property rights

13. Limitation of Liability

To the fullest extent permitted by law, Comfarnot shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

All products are provided on an “as is” and “as available” basis.

14. Indemnification

You agree to indemnify and hold harmless Comfarnot, its affiliates, and employees from any claims arising from your violation of these Terms.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

16. Termination

We reserve the right to suspend or terminate access to our services at any time if these Terms are violated.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).

18. Contact Information

If you have any questions regarding these Terms, you may contact us:

Email: support@comfarnot.com

Business Name: Comfarnot

Business Address:
RM 91, 1/F, BLK 2 CAMELPAINT BLDG,
62 HOI YUEN RD,
KWUN TONG, KOWLOON,
HONG KONG